SERVICES

All services are performed by students under the supervision of a licensed professional. We are not responsible for any lost or damaged items. If you are unhappy with the outcome of your experience a re-do can be requested with-in 72-hours of your service and will be scheduled with the original student who completed the first service. This policy is to support the students hands-on learning experience, as it's the only way our students can effectively learn and grow to prepare for their career.

REDO SERVICES

The Salon Professional Academy offers REDO services to clients. If a client is unhappy with a service received, they must book a REDO appointment within 72 hours of the service received. The REDO appointment must be scheduled within 2 weeks of the original service received. The REDO appointment must also be the same service originally received.

CHILDREN

All children visiting The Salon Professional Academy must be accompanied by a parent or guardian. No child should be left unattended. We perform services on children ages 7 and up in both the Esthetics and Cosmetology programs. However, if the client is under the age of 18, they must have a parent or guardian sign a client service release form. No children are allowed in the spa.

PETS

The only animals allowed to be in The Salon Professional Academy must be registered service animals with proper ID and uniform.

FORMS OF PAYMENT

We except all major credit cards, Apple/Google pay, and cash payments

RETURNS & REFUNDS

All product/retail sales are final and are not eligible for return or refund.

GIFT CARDS

Gift cards are available in-salon.